Billing Policies

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Call us: (914) 269-1900

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At Phelps Medical Associates, we understand how overwhelming it can be to deal with complex billing issues and health issues at the same time. We realize that your medical bill and insurance details can be confusing, and we are committed to providing you with any assistance you need throughout the billing process.

Insurance Participation


In addition to Medicare and Medicaid entitlement programs, Phelps participates with many insurance plans. Click here to view the list of health insurance carriers with whom Phelps has agreements. Each carrier offers many different plans, each with its own benefits and limitations. Therefore, even if Phelps participates with your insurance company, it is not a guarantee that your specific plan will cover your care. The best way to find out if your plan will cover care provided at Phelps is to contact your insurer directly.

Payment Expectations

Phelps Medical Associates appreciates payment of balances due within 21 days of the statement date.  
We accept cash, checks, money orders, and all major credit cards.  
Please include the applicable account number(s) with your payment and mail your payment to: 


                                                    Phelps Medical Associates
                                                        Po Box 95000-4690
                                                  Philadelphia, PA 19195-4690


Payments may also be made by calling (914) 269-1750 
Monday through Friday, 8am to 5pm

Payment Plans

Payment plans are available to provide patients and family members with a flexible, interest-free payment option, which will allow you to pay your bill over a period of time.  Patients are required to sign an agreement outlining their monthly payment obligations.  For assistance in setting up a payment plan please call our office at (914) 269-1750.  

Charity Care

We understand that sometimes patients do not have the financial resources or insurance coverage to pay for their care. Phelps offers Charity Care to those who qualify. Applications for Charity Care are available at the time of registration or by contacting one of our Financial Counselors at (914) 366-3133.  

Financial Assistance Summary

Application for Charity Assistance - English

Application for Charity Assistance - Spanish